SHOP THE AUTUMN COLLECTION
BAG COLLECTION
COATS & JACKETS COLLECTION
LUNE LONDON
WOMAN'S BLAZERS
LUNE LONDON
WOMEN'S Shoes & SANDALS
WE ARE HERE TO ANSWER YOUR QUESTIONS
Frequently askedquestions
Do you offer free shipping?
Yes, we proudly offer free shipping to the United Kingdom.
How long will it take to get my orders?
We offer free shipping to the United Kingdom. Orders placed before 22:00 Greenwich Mean Time (London) are processed within 1–2 business days and delivered within 5–8 business days (total delivery time: 6–10 days).
Our customer support team is available Monday–Friday, 9 AM–5 PM 22:00 Greenwich Mean Time (London) at info@lune-london.co.uk
What are the return rules?
You can return items within 30 days of delivery. Products must be unused, with tags and in their original packaging.
To start a return, please contact info@lune-london.co.uk. Once approved, you’ll receive a return label and detailed instructions. Refunds are processed within 10 business days after approval.
Our customer support team is available Monday–Friday, 9 AM–5 PM 22:00 Greenwich Mean Time (London) at info@lune-london.co.uk
Other questions?
You can contact us through our contact page!
We will be happy to assist you.
Our customer support team is available Monday to Friday, from 09:00 to 17:00 (GMT).
Need more help? Our support team is here for you.